YOU DON'T HAVE TO REPLACE YOUR SCRATCHED GLASS OR ACRYLIC

We can remove most scratches from glass and plastic, while minimizing or eliminating visual distortion. Please take a moment to explore the site, view the examples below, and use our contact form to schedule a free estimate. Don't put up with worn out windows, call us to remove the scratches and haze!

What We DO


SuperGlass Windshield Repair is a Nationwide Chain, and we specialize in glass and acrylic repair and restoration.

Windshield Repair

AUTOMOTIVE

WIPER ARCS
The most common scratches on a vehicle are wiper arcs on the windshield or back glass. These are caused by sand and debris trapped in the wiper blade while it is wiping the windshield. This damage appears as a white or frosty arc in the shape of the wiper arc.

SIDE TEMPERED GLASS
Scratches on the side tempered glass are usually caused by sand or debris in the seal around the window in the door. The scratches are usually vertical from the end up and down motion of the window opening and closing.

OTHER SCRATCHES
Other scratches may be caused by scraping ice with a metal object, valdalism or contact with an abrasive object against the glass.

HARD WATER STAINS
Hard water, when left to dry on the glass, can leave behind mineral residue as the water evaporates. The buildup of mineral deposits eventually becomes visible and will inhibit safe driving vision. The hard water stains appear as white or opaque circles on the glass.

ACID STAINS
Many vehicles are washed with a soap and acid mixture to more effectively remove grime and debris. When the acid mixture is allowed to dry on the surface of the glass it will lightly etch the glass which interferes with the clarity of the glass. The acid staining appears to be dried soap suds on the glass that won't rinse off.

REMOVE OUTGASSING
After a number of years, plastic dashboards emit vapors from the vinyl on to the inside of the windshield glass. After years of accumulation, the surface becomes very difficult to clean. The smear of the vinyl residue can make light appear diffused and inhibit safe driving vision.

DEEP CLEANING
The surface of glass is rough and uneven when viewed under a microscope. These irregularities trap dirt and other debris that adds up to inhibit clear viewing through the glass. The glass appears dingy and less than clear and sparkling.

Scratch Removal

ARCHITECTURAL

LINEAR SCRATCH
A scratch on the surface of the glass generally is caused by contact with metal or glass. The scratch may be straight, curved or jagged. Often, the depth will vary throughout the scratch. The depth of the scratch will determine the quality of the restoration.

CIRCULAR LIGHT SCRATCHES
Glass can be easily scratched during the cleaning process. A plastic scrubby can even create these scratches on soft glass. Razor blades and other scrapers can cause hairline scratches as well. These scratches are generally not deep but may cover a large area.

SCUFF
When glass rubs against glass it will scuff the surface. The glass is white where the contact was made and may cover small or large areas, depending on the amount of contact.

HARD WATER STAINS
Hard water, when left to dry on the glass, can leave behind mineral residue as the water evaporates. The buildup of mineral deposits eventually becomes visible, making the glass look dirty and crusty. The hard water stains appear as white or opaque circles on the glass.

ACID STAINS
Many buildings are washed with a soap and acid mixture to more effectively remove grime and debris. When the acid mixture is allowed to dry on the surface of the glass it will lightly etch the glass which interferes with the clarity of the glass. The acid staining appears to be dried soap suds on the glass that won't rinse off.

DEEP CLEANING
The surface of glass is rough and uneven when viewed under a microscope. These irregularities trap dirt and other debris that adds up to inhibit clear viewing through the glass. The glass appears dingy and less than clear and sparkling.

THE PROCESS


GLASS SCRATCH REMOVAL
STEP 1: MEASURE
The scratch depth is measured to determine the severity of the scratch and the expected outcome result. The scratch length is measured to determine the material use and the time of the job. Scratches are categorized in the following levels of severity:

LIGHT
The scratch is 1/1000" deep or less. The scratch will appear light white in color. It can be restored with no distortion and minimal abrasive steps.

MEDIUM
The scratch is over 1/1000". The scratch appears distinctly white in color. It can be removed with multiple steps with minimal to no distortion in the glass.

DEEP
The scratch is up to 3/1000" deep. The scratch is white in color and can be scalloped on the edges with glass missing along the scratch edge. It requires multiple abrasive and polish steps to remove the scratch and restore clarity. Slight distortion may occur from the repair.

SEVERE
The scratch is deeper than 3/1000" and visible distortion will occur by removing the glass to the bottom of the scratch.


STEP 2: EVALUATE DEPTH & LENGTH
The scratch depth is measured to determine the abrasive steps that are needed and to gauge the blending area to avoid distortion. The scratch length is measured to determine the time spent using each abrasive step and estimate the total time of the job. The scratch depth can be measured using a Digital Micrometer and the thickness of the glass measured throughout the process using an Ultrasonic Instrument.


STEP 3: MASK & PROTECT
The work area is completely covered with painter’s mask, plastic on the bottom and absorbent on the top, and taped into place. Carpets, walls and fixtures will be protected in buildings. Vehicles are masked to protect the paint from any overspray.

STEP 4: REMOVE SCRATCH
The initial scratch is removed using the most robust abrasives that remove the surrounding glass in increments of less than 1/10,000th of an inch per application. When the scratch is completely removed, the glass will be opaque and/or white from the aggressive abrasion.

STEP 5: RESTORE CLARITY
Clarity is restored by applying lesser abrasives in diminishing stages to create a smoother surface to the glass. As each application of lesser abrasive is applied, additional clarity is achieved. This process can be from three to twelve steps of various abrasives.

STEP 6: RESTORE FINISH
Using foam pads the final polish is made with a mixture of rare earths and oxides to remove the residual haze from the abrasives and restore the like-new clarity of the glass.

STEP 7: CLEAN
All masking materials, tape and debris is collected in waterproof containers and removed from the site. All polish residue is wiped clean. There is no trace of work being done in the area.


GLASS SCUFF REMOVAL
STEP 1: MEASURE
The scuff depth is measured to determine the severity of the scuff and the expected outcome result. The scuff area is measured in square feet or inches to determine the material use and the time of the job. Scuffs are categorized in the following levels of severity:

LIGHT
The scuff is 1/000” deep or less. The scuff will appear light white in color. The area of the scuff is consistent in depth. It can be restored with no distortion and minimal abrasive steps.

MEDIUM
The scuff is over 1/1000". The scuff appears distinctly white in color. The depths may vary throughout the scuff. It can be removed with multiple steps with minimal to no distortion in the glass.

DEEP
The scuff is up to 3/1000" deep. The scuffs are white in color and can be scalloped on the edges with glass missing along the scuff edge. It requires multiple abrasive and polish steps to remove the scuff and restore to clarity. Slight distortion may occur in certain areas from the repair.

SEVERE
The scratch is deeper than 3/1000" and visible distortion will occur by removing the glass to the bottom of the scratch.


STEP 2: EVALUATE DEPTH & LENGTH
The scuff depth is measured to determine the abrasive steps that are needed and to gauge the blending area to avoid distortion. The scuff area is measured in square feet or square inches to determine the time spent using each abrasive step and estimate the total time of the job. The scuff depth can be measured using a Digital Micrometer and the thickness of the glass measured throughout the process using an Ultrasonic Instrument.


STEP 3: MASK & PROTECT
The work area is completely covered with painter’s mask, plastic on the bottom and absorbent on the top, and taped into place. Carpets, walls and fixtures will be protected in buildings. Vehicles are masked to protect the paint from any overspray.

STEP 4: REMOVE SCUFF
The initial scuff is removed using the most robust abrasives that remove the surrounding glass in increments of less than 1/10,000th of an inch per application. When the scuff is completely removed, the glass will be opaque and/or white from the aggressive abrasion.

STEP 5: RESTORE CLARITY
Clarity is restored by applying lesser abrasives in diminishing stages to create a smoother surface to the glass. As each application of lesser abrasive is applied, additional clarity is achieved. This process can be from three to twelve steps of various abrasives.

STEP 6: RESTORE FINISH
Using foam pads the final polish is made with a mixture of rare earths and oxides to remove the residual haze from the abrasives and restore the like-new clarity of the glass.

STEP 7: CLEAN
All masking materials, tape and debris is collected in waterproof containers and removed from the site. All polish residue is wiped clean. There is no trace of work being done in the area.


GLASS STAIN REMOVAL
STEP 1: EVALUATE
The stain thickness is evaluated to determine the severity of the staining and the expected outcome result. The stained area is measured in square feet or square inches to determine the material use and the time of the job. Stained Glass is categorized in the following levels of severity:

LIGHT
The stain is not thick enough to obscure vision. Can be restored with no distortion and minimal abrasive steps.

MEDIUM
The stain is a thicker layer than Light and the stain drops overlap to obscure safe driving vision. The stain can be removed with multiple steps with no distortion.

DEEP
The stain is thick and widely overlapping. It appears like dried soap suds. Deep Staining requires multiple abrasive and polish steps to remove the stain build up and restore to clarity. The stain is white in color and widespread.

SEVERE
The stain is etched into the glass deeper than 3/100th of an inch and visible distortion will occur by removing the stains to the bottom of the etching.


STEP 2: EVALUATE THICKNESS & AREA
The stain thickness is measured to determine the abrasive steps that are needed to removed the buildup without creating distortion. The stain area is measured to determine the time spent using each abrasive step and estimate the total time of the job. The thickness of the glass can be measured throughout the process using an Ultrasonic Instrument.


STEP 3: MASK & PROTECT
The work area is completely covered with painter’s mask, plastic on the bottom and absorbent on the top, and taped into place. Carpets, walls and fixtures will be protected in buildings. Vehicles are masked to protect the paint from any overspray.

STEP 4: REMOVE STAIN
The initial scratch is removed using the least robust abrasives necessary that remove the stains in increments of less than 1/10,000th of an inch per application. When the stain is completely removed, the glass may be opaque and/or white from the abrasion.

STEP 5: RESTORE CLARITY
Clarity is restored by applying lesser abrasives in diminishing stages to create a smoother surface to the glass. As each application of lesser abrasive is applied, additional clarity is achieved. This process can be from one to three steps of various abrasives.

STEP 6: RESTORE FINISH
Using foam pads the final polish is made with a mixture of rare earths and oxides to remove the residual haze from the abrasives and restore the like-new clarity of the glass.

STEP 7: CLEAN
All masking materials, tape and debris is collected in waterproof containers and removed from the site. All polish residue is wiped clean. There is no trace of work being done in the area.


SUPERGLASS LOCATIONS

With locations in 40 states, plus Canada, England, Scotland, France, Mexico, Nigeria and South Korea,
SuperGlass Windshield Repair is the largest chain of polishing specialists in the world.

Use the search engine below, or call our headquarters toll free at 866-557-7497 and anyone here will be happy to help you find the closest location to you.




EXAMPLES OF OUR WORK

AUTOMOTIVE

Lamborghini Side Window Scratch Removal
ARCHITECTURAL

FREQUENTLY ASKED QUESTIONS

Q. Do I have to bring the glass to you or do you come to me?
A. In most cases, SuperGlass provides mobile service to the vehicle or building. There are cases where the glass is not installed and we can restore the glass at our locations. Whichever is the most convenient for the customer is our preference.

Q. How deep of a scratch can be removed without creating distortion?
A. A scratch that is deeper than 3/1000ths of an inch will generally show distortion from the removal. Scratches that are less than 1/1000th of an inch can usually be blended over a large area to avoid or minimize distortion.

Q. Why do some of my windows have white staining on them and can that be removed?
Water buildup on the outside surface of the glass will cause staining from the mineral residue in the water that remains after the water evaporates. After constant build up the stains can appear white and obscure clear vision.

The stains can be removed and the clarity restored, by using light abrasives and rare earth polishes with polishing pads and power tools.

Q. How can I estimate the cost of having a scratch, scuff or stain removed from my glass?
A. A SuperGlass Scratch Removal Specialist will examine the damage, measure the depth and area size of the damage, map the window and provide you with an estimate based on time and materials for each unique job.

Q. Can scratches be removed from laminated plate glass?
A. Yes, the laminate is between the sheets of tempered glass. The scratches will appear on either the outside of the outdoor glass surface or on the surface of the indoor glass.

Q. Does removing scratches from glass or acrylic make a mess? Can it be done indoors?
A. The entire work area is masked on floor, walls and ceiling. The masking material is absorbent on the surface and waterproof on the bottom. The masking material is taped directly to the floor, walls and ceiling using protective painter's tape. Many jobs are performed indoors in office suites and homes.

Contact Us


SuperGlass Windshield Repair, Inc.
6220 Hazeltine National Dr. # 118
Orlando, FL 32822
407-240-1920
fax 407-240-3266
toll free 866-557-7497

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